Support
This page is the user support page for the LostFit mobile app — LostFit is a coaching app designed for personal trainers and their clients. If you have a question about using the app, feel free to reach out.
Frequently asked questions
I forgot my password. How do I reset it?
You can reset your password from the app's login screen under "Forgot password?". You'll receive an email with a link to set a new password.
How do I contact my trainer?
You can message your trainer directly from the app's Messages section. Your trainer will reply to you through the app.
How do I delete my account?
You can request account deletion in the app under Profile → Delete account. There is a grace period during which you can still cancel the request.
How quickly will I get a reply to a support request?
We aim to reply to all support requests within 1–2 business days.